Excellent service and support Bought my first pistol along with gas and BBs, and the service and support were outstanding. It was truly a pleasure dealing with them. Everything was smooth and professional. I highly recommend them and will definitely be purchasing again in the future.

5 stars PLUS Placed my order on the 22nd and it arrived very quickly on the 28th. That may sound average but I had to email over some details before hand. I.D Age (etc) and I got reply after the weekend immediately on Monday morning my order was placed and it was here on Wednesday. Excellent team. Brilliant services and communication. Super fast delivery. Recommending to everyone and definitely be making some future purchases.

Professional & Customer Centred. Would Highly Recommend their Service! I was extremely pleased with the service I received. The staff were helpful, professional, and knowledgeable, providing excellent guidance throughout the process. Their expertise and clear explanations made ordering and purchasing my product far simpler and more straightforward than I had anticipated. I would highly recommend their service.

Flawless, professional service! The service was fast, professional, and smooth from start to finish. They kept me informed every step of the way, so I never had to chase them for updates. Everything was handled with absolute expertise—these guys truly know what they’re doing. I couldn’t be more satisfied and would highly recommend them to anyone.

5 Star Customer Service!! Absolutely fantastic, prompt, customer service and can't recommend Defcon enough. Not the first time I've ordered from them and certainly won't be the last!

Great store with Great staff Ive visited on numerous occasions now and love the friendly helpful staff. Really knowledgeable about products and upgrades but they won't sell you something you dont need. My only complaint would be that I keep finding new things to buy 🤣 I only popped in for bb's the other week and walked out with a Novritsch ssx23 and I absolutely love it. I enquired about a cheaper version of the mk23 on sale and after discussing the pro's and cons of each model I definitely made the right choice. Out of the box its a beast ! Will definitely be calling in again soon

Prompt service, easy ID verification, no hassle.

Exceptional service and expertise What a fantastic experience with Defcon Airsoft! The staff are incredibly knowledgeable and genuinely passionate about Airsoft, offering top-notch customer service. They go above and beyond to ensure satisfaction, making them perfect for beginners and seasoned enthusiasts alike. The website is simple to use for browsing, ordering, and payments. Any issues with orders are resolved swiftly, showing their dedication to customer care. The items are packaged to survive the apocalypse too. Highly recommended!