Didn't get what I wanted, I didn't realise you only got blue as the two tone option, which would look horrendous on a tan Glock 19 X, which I thought was bright enough to be ok. Apparently not. However, tremendous, and in fact, exceptional, communications. Getting round all of the things in the way, left alone to just find things and find out myself, and feeling like I'm being just shoved into some sort of "outsider" category because I'm unknown on the particular numbers and things you needs' databases, and "new here", has been infuriating, and stressful. I was immediately emailed back, and everything was sorted. It was rapid fire. Best communications so far, and I've ended up on American sites by accident because all I saw was things in pounds. I can tell so much, by so little. Well done boys (being general everyone is the boys). P.S. actual pictures of me. The profile picture...funny story.

Amazing experience with Earl. Very insightful and helpful

Had an absolutely tremendous experience from these folks; from the original purchase and asking questions about the RIF through to having work done on the RIF down the line by their tech, Earl. Earl was absolutely amazing - communicated clearly from the start, kept me looped in on what he was doing and recommended, and answered any questions I had promptly. I really can't recommend enough!

Absolutely brilliant service! From start to finish, the communication was spot on – I was kept fully updated with pictures and videos of every stage of the work, which gave me real confidence in what was being done. Not only did he carry out everything I asked for, but he went above and beyond, picking up on extra details and sorting those too. The whole job was done in just a day, and the quality of the work speaks for itself. Couldn’t recommend him highly enough – definitely my go-to tech from now on!

Ordered my first GBBR, DE Noveske. the team was very helpful over the phone and made sure i got it before my weekend skirmish. much better service and reliability than the cursed Patrol Base!

Ordered many of times with Defcon Airsoft, from delivery to collection. They’ve always looked after me and even called me to give updates, only ever had an issue once which wasn’t their fault, but the manufactures and they got it sorted no questions asked, if you’re wondering where to spend all your money, this is the right place especially with fair pricing too.

Amazing customer service. Fast replies and fast delivery!

Fantastic service, I bought my first ever AEG the other day and it came within 3 day. The chaps were brilliant help in answering all my questions and guiding me on what would be the best for me. They went above and beyond to help me with the battery fitting when I went in store for some help. I would recommend anyone to use these if you're in the market for anything to do with Airsoft.

Sorted

Defcon is my go-to airsoft store—great gear, great prices, and top-notch service. Dave is always super helpful, offering expert advice and recommendations. Whether it's picking the right gun or upgrades, he knows his stuff! Highly recommend Defcon for all airsoft needs. 🔥💯