Exceptional service and expertise
What a fantastic experience with Defcon Airsoft! The staff are incredibly knowledgeable and genuinely passionate about Airsoft, offering top-notch customer service. They go above and beyond to ensure satisfaction, making them perfect for beginners and seasoned enthusiasts alike. The website is simple to use for browsing, ordering, and payments. Any issues with orders are resolved swiftly, showing their dedication to customer care. The items are packaged to survive the apocalypse too. Highly recommended!
Posted on Google
Adam Williams
August 13, 2026
Ordered from the online store amazing customer service and rapid response will definitely order again in the future
Posted on Trustindex
Avon Sutton
August 1, 2026
Impressive quality control!
The quality control on the weapons is impressive—they check everything thoroughly before shipping. Mine was perfect straight out of the box, which shows how much care they put into their products. Highly satisfied!
Posted on Google
Simon Littler
July 22, 2026
Brilliant company, very very fast service and total support and communication throughout
Posted on Trustindex
Jake
July 18, 2026
Great repair service
Had my Airsoft AEG repaired by Earl.
I couldn’t of had a better experience. He was knowledgeable and maintained clear and consistent communication throughout.
He even replaced a screw which I had no idea was missing, completely free.
For the service, the price was more than justified.
Will definetly be using again.
Posted on Google
astro novalite
July 16, 2026
I am in the process of purchasing an air rifle, and the customer service has been exceptional.
Proper checks are carried out, and you’re communicated with and kept in the loop.
10/10.
Posted on Trustindex
Martin
July 15, 2026
Awesome place
New to airsoft so went to look at shop after viewing website. The lads who were there were very knowledgeable and provided excellent information about range of products. Also never made me feel like had to spend a lot of money. Anyway brought AEG and used their tech department delivery on time and well packaged. Definitely use them again even living 65 miles away.
Posted on Trustindex
Francis Purcell
July 3, 2026
Daniel Defense DDMK18
Recently purchased a Daniel Defense MK18 and I’m very happy with the rifle. The only issue I experienced was with the shipping process to Northern Ireland as they told me it was handled differently.
The only frustrating part was that when I called for an update, nobody could clearly tell me whether the order had actually been dispatched or was still waiting to be shipped .Better communication at that stage would have made the process much smoother.
That said, everything was resolved, the rifle arrived, and I’m happy with the product. I wouldn’t mark them down over what was ultimately a communication issue, so it’s still a 5-star review from me, and I’d happily buy from them again.
Posted on Google
Courter Moon
June 30, 2026
I made an order for a TM Detonics in stainless & a Umarex G18c & there were issues with my Ukara; as I hadn’t got ‘paper’ proof of recent games, but I shared all my details & they kindly processed my order & they came a few days ago.
Really happy with the order & the support team helping me receive the proper guns. 👍🏻
Posted on Trustindex
J
June 21, 2026
A++
Great service, awesome price and very speedy delivery. Purchased a TM Mk18 Mod 1 GBB
Posted on Google
Lee Horner
May 29, 2026
Highly recommend these guys. Very helpful, customer service is top notch and delivery is fast.
Posted on Google
Tom Vaughn
May 22, 2026
Ordered this Umarex Glock 17 gen5 French Edition, very happy with product and came very quick, no fuss at all, when asking questions, the guys get back to you in a reasonable time and very informative. Defo will be ordering again!