Spoke to Dave about getting some of my equipment serviced and you couldn't ask for better service, i got a call once it was all ready and he was happy to answer any questions! Awesome service!

Absolutely top top service from staff at defcon airsoft very accommodating and professional would 100% recommend to anyone wanting airsoft kit the best in the uk

TL;DR New to Airsoft, were so helpful in advising me to figure out what I wanted. Excellent service and good pricing! I'm a complete newbie to Airsoft but have always had an interest in obtaining an Airsoft gas pistol. After finally having enough money I went searching and was completely swamped. I decided I needed to speak to someone in person to determine where I would get the most out of my money. I went to Defcon and came away a very happy customer with a brand spanking new Two tone Glock. The two staff (Tom and another gent whose name escapes me, apologies) who served me were incredibly helpful. They let me peruse their cabinet and handle any pistol I wanted to look at, getting a feeling for each one and honing in on what would suit me. I did take up a good chunk of their time, maybe an hour perusing and debating til I landed on one I wanted. They were honest, not pushy and answered all my questions. They also said if I had any issues or more questions about my gun to get in contact or nip round again, even if just for a chat. I cannot recommend them enough and will more than likely be going back!

Service and communication is spot on, can't fault them in the slightest. Highly reccomend.

By far the best Airsoft shop I have used to date. The staff are very helpful, friendly and talk to you like they are genuinely interested.

This review is for Earl Johns in the Defcon Airsoft Technical Department. Earl has shown great skill, knowledge and craftsmanship. He approaches every problem with the kind of attitude that gets things done. What a superb gent.

Amazing customer service, they called up saying they weren't happy with the quality of the replica I ordered so they asked if they could send me a alternative model , just arrived today im thrilled with the service they provide and will be using it again very soon

Popped to the shop as I was up there visiting my lad in university. Spoke to two of the lads there who were genuinely helpful(thanks for your time) about the Gbls das system. Better than I can say about a few of the airsoft shops I've visited in the past. I will be back the next time I'm up that way. Thanks Richie

Great range of products and a super helpful customer support with any issues. Will def come back

Great service and communication.