Carameltrail did a terrific job planning and organizing our trip to Spain and Portugal. All the hotels, meals, guides, drivers and activities were excellent. Paloma and Angela always answered our questions promptly and checked in regularly to see how we were doing. We could not have been happier with the experience. We particularly enjoyed our trips outside of the main cities, especially our bike ride at Guadarrama National Park, our hike through Donana National Park, our visit to Douro Valley and our sailboat cruise from Cascais to Lisbon.

Angela and Paloma put together a fantastic itinerary for my wife and I. All venues, hotels, restaurants, and guides were outstanding. All travel arrangements went off without a hitch, and they kept in touch constantly to insure that all was well. Would highly recommend Caramel Trails to anyone visiting Spain.

My friends and I recently had the pleasure of booking our trip with Carmeltrail in Madrid, and the experience exceeded all our expectations. From the moment we arrived at the airport to the last day of our trip, all of our travel needs were met. The itinerary crafted by Samuel (the Owner) was nothing short of exceptional, we worked together and he understood right away what we wanted to do, he gave us great ideas of places to visit incluiding Cuenca, Avila and Segovia, We also went to the beautiful Toledo. Every detail was meticulously planned, offering a perfect balance of must-see attractions and hidden gems. Their local knowledge of the guides (all of them!!!!!!!!)made my journey in Madrid and around Madrid truly memorable. What impressed me the most was the personalized attention I received by Samuel and his wife Paloma, when we were in our trip they replied to our texts within the minute, any queries or concerns were promptly addressed, they also helped us make reservations to restaurants when we ran out of ideas and we couldn't find a place to eat.. The recommendations for restaurants ,were the Best! Pancho our driver was the best, he was very kind, and kept up with our group of 4 girls that wanted pictures everywhere, He always had a smile even though sometimes we were not on time in the morning or were late when we had to come back, (sorry Pancho) In summary, my friends and I had a blast, we would hire Caramel trail again and again. I was happy when Samuel told us he can also arrange trips to Morocco and Portugal!!!! We are coming back!!! Thank you Samuel! pic of us with our guide in Toledo (JuanJo) the best! Roxana Iannarelli

They created a perfect trip for us a few years ago and it remains one of the highlights of our travels. We definitely intend to ask them to create a an itinerary for us to Portugal soon.

We wanted something completely different when we began to reschedule our canceled March 2020 Portugal trip. Friends of ours spoke so highly about their two vacations planned by Samuel Rojo of Carameltrail that we decided to use his services. We have traveled extensively but have always made the arrangements ourselves. The vacation Samuel organized for us was so much more than we could have imagined, including many experiences we would never have had the opportunity to know were available! We spent ten days in Lisbon and five days in Porto — with day trip excursions from each of those cities, all arranged by Carameltrail. Every detail of our trip was perfect. Our two hotels were first class — located in the best part of each city. Each tour guide was so knowledgeable and kind. Our only regret is that Carameltrail doesn’t arrange trips everywhere! Samuel and Paloma spoiled us — thank you! Michele and Marc Baltimore, Maryland

Angela helped my husband and me plan our trip to Bilbao, San Sebastian and Barcelona. Her suggestions and communication from the start were exceptional. She listened to our desires, worked within our budget and executed a flawless trip. Everything, from hotels to restaurant reservations to guides to drivers to travel arrangements, was first-class. Plus, she kept in touch with us throughout our trip so as to be proactive to any concerns or glitches which might have arisen (none did). We would recommend Caramel Trail wholeheartedly.

This is by far the best experience we have ever had with a travel agency.. Travel agency does not quite do Samuel and Paloma justice. They are a concierge level team that attended to our entire families requests to create a most perfect experience in Spain and Portugal. Their attention to detail, knowledge of the entire country, and choosing only the best hotels, services, tour guides is impeccable. We give the highest recommendation possible.

Samuel, Paloma and their team at Caramel Trail were the perfect coordinators for our trip to southern Spain and Morocco. No detail was left untouched and they made it all a seamless and stress-free adventure. We had a few situations that came up on our end including a flight delay and they were able to help us coordinate logistics to work out the timing. They are on call to help at anytime, confirmed meeting times with us and provided us the most wonderful drivers and tour guides that were so knowledgeable about the area. We could not recommend them more!

We asked Carameltrail to create a private 16 day tour for my wife and I to see and experience multiple cities and towns in Spain and Portugal. The team, led by Angela and Paloma, delivered on all of our high expectations. Starting with Angela's extensively detailed itinerary, they arranged all of the logistics for hotels, shows, transportation (mix of train, limousines and rental car), and tour guides. Their experience in planning and execution paid off, for this turned out to be the least stressful and most enjoyable travel experience of our lifetime. Much credit also goes to their hand-picked guides who led us on a private tour of each of their home towns. They were all prompt and thoughtful, sharing local knowledge that added greatly to our understanding of the rich history and culture of each region. We also appreciated Carameltrail's care and responsiveness to our needs. There were many times we needed last minute restaurant recommendations and reservations, and Paloma in particular would always come through, regardless of the hour. Lastly, we saw from the special way in which hotels, restaurants and vendors treated us, that Carameltrail's reputation and influence carries weight. Whether it was a free room upgrade or front row seats at the most popular flamenco show in Madrid, we felt like royalty. We will definitely be reaching out to them for an eventual return visit.

We had such a wonderful time on our trip with CaramelTrail. We had wanted to walk/hike throughout Northern Spain, studying the culture, visiting wineries, tasting pintxos and tapas along the way. Samuel and Paloma were able to provide all of these opportunities. Both drivers and guides were so helpful, knowledgeable and fun to be with. We highly recommend using Caramel Trail as a travel agency.

We had an absolutely exceptional trip to Madrid, Spain. Samuel from Caramel Trail did an extraordinary job planning every detail from the moment we arrived until we left, we enjoyed the quality of service they provided and had an amazing experience. If you're traveling to Spain don't hesitate to get in touch with this excellent company.

This was my second trip with CaramelTrail and I can honestly say that if you are considering Spain / Portugal and/or Morocco – you absolutely need to contact Samuel and his team! My first trip was a 2-week Spain tour in 2018 with my mother who has some physical limitations – Samuel and his team were able to adapt the trip to her specific needs and it was everything she ever imagined (and more). This recent trip (Aug 2022) was a 12 days trip including Madrid but largely focused in the Canary Islands for a group of 4 (Canadian) friends (in our 40s and very active). I was tremendously impressed with how CaramelTrail was able to create a completely different itinerary and tailor experiences to individual travellers. We were able to completely customize our itinerary – leaving a lot of flexibility but with some set tours that completely blew us away. The tapas tour in Madrid was amazing – we shouldn’t have needed to eat again for days (but of course, we did!). In Tenerife they arranged for a guide hike of El Teide (the highest peak in Spain) which left us feeling safe and well supported (even though a hail storm forced us to turn back) and an AMAZING wine and food tour with a guide who enhanced our vacation so much. All the hotels were hand selected and many with upgrades that surprised us. Every single sourced tour operator we dealt with was top notch. Before the trip, Samuel and I exchanged many emails – he was always very prompt or would be mindful to inform me if I should expect a delay. Online payment was easy and well coordinated. He provided us with ample information before the trip, including COVID requirements for Spain. On arrival in Madrid, there was a detailed package with additional information for us and some of our e-tickets for the rest of the trip. They also include a mobile Wifi device you can use during your trip (for free!) and return at the last hotel which is really very helpful if you don’t want to roam on your cellphone. Samuel and Paloma were available on WhatsApp and checked in on us at every new location to make sure things were ok. They also readily assisted during the trip to make last minute dinner reservations and even adjust some tours for us. To stay that this is 5 star service is an understatement. From start to finish, their service is flawless. In summary, phenomenal travel company. I look forward to working with them again in the future for Morocco (maybe 2025?!). Do not hesitate to book through them – you won’t regret a second of your trip.

Booking our trip with Carameltrail was a no-brainer after our first trip to Spain. It was an incredible trip. This time we traveled to beautiful Portugal. They created a custom itinerary that perfectly balanced sightseeing, culture, and relaxation. Everything was so well organized—transfers, tours and accommodations all went smoothly. We loved how they included authentic experiences, like a guided food tour in Porto, a day trip through the Douro Valley wine region, a stop in a small historic village and time to relax along the Algarve coast before heading to Lisbon where we enjoyed a city tour that was custom to what we wanted to see. We ended our trip with an amazing day trip to Sintra and Cascais with a sailboat trip back to Lisbon-definitely a highlight and a perfect way to end our trip. Each recommendation felt thoughtful and tailored to what we wanted out of the trip. What impressed us most was their attention to detail—they provided tips on local restaurants, hidden gems, and even other sights we might want to see if we had extra time. We never once felt stressed; we could just enjoy Portugal’s beauty and culture. This trip was unforgettable, and we definitely recommend Carameltrail for your next adventure!

Last year we did Spain and Portugal with Caramel Trail. This year we did Morocco. They provided us with a guide and a driver for every day we were there and some wonderful hotel accommodations and various local experiences. We had a great time and Caramel Trail is simply the best.

I just returned from a 2 week vacation in Spain planned by Carameltrail. The team did an excellent job selecting tours based on our preferences. The tours were private with charismatic, friendly, and knowledgeable tour guides that really enriched the experience. The travel between cities was effortless. The hotels all had all the expected amenities, were beautifully appointed, and centrally located. Samuel, Paloma and team did a fantastic job and worked overtime to make sure everything went smoothly. Looking forward to our next trip to Spain. Highly recommend!

Great travel agents!

Our experience with Carameltrail was positive and professional from start to finish. Initially, our plans were arranged pre-pandemic with scheduled dates in the middle of the pandemic. Carameltrail allowed postponement to a post pandemic schedule without extra cost or difficulty. The itinerary was tailored to all our personal requests, and often exceeded expectations. Hotel selections were well suited to our preferences, transportation was well managed and timely, the tours ran smoothly, and the guides were both knowledgeable and engaging. Our entire experience was first rate, and interactions with Samuel and Paloma were personable, responsive and thorough, they kept an on-going line of communication. We were confident of their support each and every day of our 24-day trip. If you are considering travel to Spain, we would highly recommend the Carameltrail agency.

This was my third trip with Caramel Trail and my first time visiting Portugal (other 2 trips have been to Spain in 2014 and 2018). I love that I can always trust Samuel and his team to put together the perfect itinerary to make the best use of my time away. My favorite part of every trip has been the experts we are paired with for experiences. It always feels like I’m spending time with friends, friends that just happen to be exceptionally knowledgeable about history, culture and my favorite subject - food!

Caramel Trail is amazing! We've taken two trips that the Caramel Trail team organized and they've both been perfect. The first trip in 2017 was six weeks in Spain and the second trip in 2022 was six weeks in Morocco, Portugal, and Spain. Both trips were excellent. Samuel and Paloma know how to take care of every detail to ensure a great experience is had by everyone. They really work hard to ensure an amazing trip and it shows. I feel very lucky that we found them to help us plan unforgettable vacations.

Great company, they set up a perfect mother daughter trip. They where there for us whenever we had a question or to help us out if we need it. Great team.

We recently returned from a two-week trip to Spain at Christmastime, which was arranged for us by the dedicated, knowledgeable team at CaramelTrail. It was a trip of a lifetime for our three generations traveling together – from sparkling white villages to intricate alcázars to phenomenal restaurants – all arranged for us by Angela Vigil Martínez over the course of a year. Angela took great care in listening to the goals of multiple family members, helping us fine-tune the itinerary, and to ensure the trip was smooth and comfortable, she arranged for all our drivers, guides, train reservations, and hotel accommodations. We had several pre-trip telephone calls and emails during which Angela carefully listened to our interests and provided us with many excellent recommendations to plan our itinerary. Both Angela and Paloma were frequently int ouch with our group during our trip to ensure all was going as planned. Highlights for us included seeing all the beautiful Christmas lights and decorations throughout southern Spain and Madrid, as well as enjoying the New Year’s Eve and Cabalgata Tres Magos, all unique suggestions from Angela to make the trip most memorable. We have returned home with nothing but the best memories of our family together in España for the holidays… …and we return home with the most enthusiastic praise for CaramelTrail. We cannot wait to work with Angela and Paloma again, next time to travel to Morocco, and we are recommending this team to our friends and to you! The Griego Family (Bay Area, California, USA)

Carameltrail made our dream vacation to Spain a reality. I first connected with Angela in 2019 to plan a trip for 2020 that never came to fruition. When we finally started planning again in 2024 I reached out to Angela and she instantly picked up where we left off. She worked with us to refine the trip to meet our desires and schedules. It was such a pleasant and personalized experience. When it came time for our trip Angela provided us with so much information from places to visit and eat. There was immediate responses from Angela throughout the whole process even while in Spain she was instantly there to help when we missed our train to return to Madrid. She even took time out of her weekend to meet us and put a face with a name. All of the tour guides were knowledgeable and personable. All the drivers we had for transfers were also friendly and helpful. We fit a lot in 10 days but also had plenty of time to relax. I highly recommend Carameltrail to anyone looking for a personalized experience and peace of mind that you have someone in your corner. Thank you Angela and the Carameltrail team for a memorable vacation in beautiful Spain!

Samuel and his team at Carameltrail are terrific. They organized all aspects of our recent trip (fall 2022) to Portugal and Spain, adding several interesting private tours and experiences. The hotels were great, the tour guides very engaging, we saw some truly wonderful sights, and their ongoing availability to answer questions was very helpful. Highly recommend.

Where do I begin? Our experience with Caramel Trail has been absolutely exceptional! This is the second vacation to Spain we have organized with them. They expertly crafted a custom trip to Barcelona, Val de Aran, and the Basque Country that exceeded all our expectations. From the moment we first contacted Caramel Trail, their friendly and professional approach put us at ease. They took the time to understand our preferences, interests, and budget, ensuring that every aspect of our itinerary was tailor-made just for us. Their creativity truly shone through in the unique experiences they included. We discovered hidden gems in Barcelona, wandered through picturesque landscapes in Val de Aran, and immersed ourselves in the rich culture of the Basque Country. It was truly a journey of a lifetime. Samuel and Paloma also went above and beyond to make sure everything ran smoothly. Their attention to detail was impeccable, from seamless transfers to hand-picked accommodations that exceeded our expectations. They even provided us with a personalized guidebook, filled with insider tips and recommendations, which made exploring each destination effortless and enjoyable. Throughout the entire planning process and during our trip, Samuel and Paloma was readily available, ensuring any questions or concerns were promptly addressed. Their friendly and knowledgeable demeanor made us feel like we were in the hands of trusted friends. We can't thank Caramel Trail enough for their impeccable service and expertise. They turned our dream trips into a reality, creating memories that will last a lifetime. If you're looking for a travel agent who will go above and beyond to design a custom trip that perfectly suits your desires, we wholeheartedly recommend Caramel Trail. They are simply the best! We can’t wait to design a third vacation with them…next time with the kids!

5 Stars – Absolutely Exceptional Service! I recently booked a vacation with Carameltrail, and I can’t recommend them highly enough! From start to finish, the experience was seamless and stress-free. The team (Samuel and Paloma) was incredibly knowledgeable, attentive, and genuinely cared about creating the perfect itinerary for me. They took the time to understand my preferences and suggested unique destinations and activities I wouldn’t have discovered on my own. Every detail — from flights, private drivers/car service and accommodations to tours and local experiences — was perfectly coordinated. I felt supported the entire time, and any questions I had were answered quickly and professionally. This was hands-down one of the best trips I’ve ever taken, and it’s all thanks to their expert planning and personal touch. If you’re looking for a travel planner that truly goes above and beyond, look no further. Last year Carameltrail planned Spain for me and this year was Portugal. Exceptional experience. I’ll definitely be booking with them again!

I can not express enough what a wonderful 2 week vacation to Portugal and Spain that Samuel and Paloma planned for us. It was everything we asked for and more. I loved that they checked in on us to make sure everything was good. The guides they work with were exceptional at their expertise. I only wish they planned for other countries. I'd never use anyone else.

We thoroughly enjoyed our Moroccan experience! We are returning clients having used CaramelTrail previously for a trip to Spain. Every aspect of the journey was well planned despite some unanticipated last minute changes due to the earthquake. For us, one of the most unique aspects of this trip was having a single guide and driver for the duration of the tour. Our guide, Abdou, was exceptional and attentive to our likes and dislikes. As one small humorous example, after telling Abdou that I played pickleball at home, and was certain that no one in Morocco had ever heard of it, he drove us to a very active court in Casablanca and shot a short video so that I could send “proof” home to my friends. Satisfaction (and long lasting memories) in travel is often in the details. We loved all the classic Moroccan experiences such as meandering through the medinas and relaxing in a beautiful riad, but also treasured a day hike near Essaouira (which we highly recommend) including a visit to a Berber home. Our thanks to Samuel and Paloma for helping to make this a great experience. Rick & Carol

Carameltrail created an awesome itinerary for our family trip to Portugal! This is the second trip we’ve done with them. The tour guides they use are excellent and the drivers prompt and courteous! Samuel and Paloma are so helpful and responsive and provide very detailed information to make your experience flawless!

We just finished our second trip with Caramel Trail and Samuel and Paloma are the best! After a fabulous trip to Portugal in 2019 we had them plan our trip to Spain this year and our trip was 5-stars all the way. From Seville to Madrid to Barcelona all of the details were planned and implemented with careful planning and communication. Drivers were all on time and vehicles top notch, tour guides knowledgeable, kind and fun. Samuel even made our dinner reservations for us. They were flexible in adjusting our schedule to some last minutes requests and quick to respond any time we had a question along the way. I wish there were a Caramel Trail in every country we'd like to visit! Thank you Samuel and Paloma for another memorable and amazing trip.

Caramel Trail once again did an awesome job designing and taking care of us on our trip to Barcelona. Every guide and driver was friendly and knowledgeable, and you could tell that they really enjoyed what they do. Samuel and Paloma who run the agency even checked in by text a few times during our stay to make sure everything was going well for us. Top notch service! This is the 3rd trip I booked through Caramel Trail, and have used them previously for a trip to Portugal and Morrocco.