Great customer service and fast support!

Wonderful

Family oriented for sure and wonderfully fast service and so kind!

I was very satisfied with my service and conversation. I was impressed with Mr Johnson and how courtesy he was. And Eli I had known from a previous place, and was Happy to know he works at Matt's 😊 Thank You Update 10/10/25 called on my head light went out and Matt's was so help full in putting it for me☺️and it was under warranty great place have your service done there. Eli and the staff are always helpful and friendly. Thanks and have a great weekend 😊

Absolutely great experience. I called in for a pre-purchase auto inspection at 9:30am on a Friday and it was done by 11:45am. I honestly wasn't expecting such quick service. Not only the inspection was thoroughly done but Eli on the phone was absolutely amazing with communication and giving his auto experience and knowledge. Please give Eli a bonus or a raise. I've dealt with many auto repair shops as I buy and sell cars and his assistance was crucial as I live 2 hours from Pine City and didn't want to make the drive without getting the vehicle properly checked out. Again thank you Eli and Matt's Auto! I highly recommend!

Always been happy coming here, I have gotten alot of professional work and curtious interactions, from catalytic to wheels to injectors to oil changes, and eve random bearing press outs they have always been fair, affordable, and adaptable if you understand mechanical labor, and what's its truly worth,I do actually recommend Matts auto for emergency work or planned repairs, as always keep up the good work fellas

Matt's automotive is a fantastic place to bring your vehicle. Eli is very knowledgeable with parts and helping you understand what's going on with your vehicle. Chris the shop foreman was extremely helpful on making sure you know exactly what's going on and what happens if it fails. And why it's important to get it done. 10/10 recommend bringing you're vehicle here!

Always a great experience! Eli makes me feel well taken care of.

Service was quick ,staff was very helpful and very professional. Very happy with the overall experience.

Always great service

Quick turnaround on a water pump issue; excellent customer Service, Eli!👍❤️

Customer service top notch the guy at the front desk was an awesome dude very helpful

Great service! Great shop!

Customer service was awesome. The time turn around on getting my car in and out was extremely fast. It was within a day. They use up-to-date, state-of-the-art equipment and they’re very informative so you know what you need and why you need it

Matt’s Auto is SO AWESOME! I got my car in right away and I got my car back within a day and it runs like a top! I would recommend these guys to anybody and everybody. The customer service is outstanding. The equipment that they use and the Way that they check over everything is refreshing and they also detail everything out so you know what you need and they do pictures so they show you why you need it. Price was also reasonable to me & their location is nice and close to my house. I will be using them in the future

Great staff! Very transparent when explaining details of problems, parts, and price. Highly recommend !

Chris and eli have been amazing! Highly recommend matt's!!

Picked up my car fast and was ready that afternoon.

Always have a good experience here. Communication is the key. Electrical everything on cars makes repairs more expensive. So considering the reality of one's car structure is key number 2. Key 3 is parts. Economic fluctuations can make parts expensive, just like like "parts" for building/repairing homes. Anything built to last and keep you safe costs money. Matt's Automotive Repair is place to trust. They do care and they give you optional tiers (when available) for your choosing of repair for your pocket book. This is the only place I trust, really, within a 40 mile radius. Thank you Eli and the rest of the crew for taking responsible, caring pride in your work and your friendly charm and character. Please don't let grumpy, mis-informed customers change your attitudes. Keep up the good work. And, THANK YOU.

Super friendly, and professional.

Help me get financing when I had no money to cover most of damage. Talked with me on my questions.

Always happy to help figure out what is going on with my car. Thanks

Always have had a good experience with Matts Automotive, Eli has been very good to work with and amazing communication to let you know whats going on, when I had a hole in my tire they patched it and had it ready within an very sufficient amount of time definitely recommend them for your auto repair needs

Great people to work with and they are very up front with what needs to be done.

Last week I had multiple warning lights on my auto and had my car towed to Matt’s Auto Service Center in Pine City for service. I’ve gone there in the past, so I knew I could trust Eli, the manager, along with Jager and Chris to resolve the issues. They did some thorough testing, and Eli very patiently explained what needed to be repaired, how long it would take, and the price (Passenger Front Wheel Sensor, Rear Brake Pads & Disc Rotors, etc.) They also provided me with an online inspection report, so I know what repairs need to be addressed in the future. My car is back on the road! I received a follow up text a couple of days later to make sure my car was running well. This shop is professional and reliable, and everyone is friendly. I wouldn’t hesitate to recommend them.

I recently had a few things done to my car and I'm pretty happy with the service I received. They communicated with me the entire time they had my car and told me what they had found and the severity of the issue. The follow up text after a couple days to make sure everything was still good was very cool as well.

Very thorough, went over everything

They have always tried to help me whenever I am in a tough situation. They go the extra mile to help.

Stopped in on an extremely cold day when I couldn’t get air in my tire anywhere in the area and the owner actually pulled my car in himself and put air in my low tire adjusted my other tire pressures and explained to my what my tires need. Much appreciated support ur small town businesses

Amazing service and they email pictures of the issues. I will be coming back. You get a warranty on repairs and the customer service is spectacular! Eli at the Pine City store is wonderful!

Chris was wonderful at getting my dash and blower system fixed after it had been invaded by mice!! And Eli made sure everything went smoothly! Thank you!!!!!!

My car had a few issues that I wanted Matt's to fix. One if them was a problem two other shops, including a Nissan dealer could not figure out how to fix. Matt's took on the challenge, went above and beyond and I am very happy with the results. Eli communicated with me every step of the way, they gave me a loaner car to use while my car was being repaired, and they even put a cute teddy bear in my son's car seat. Their price was comparable with other shops, they have a warranty on all their services, and they know how to do an alignment right. I would recommend them and would take my car back to them for maintenance and repairs.

Eli was wonderful to work with, fun to talk to. We took our 2018 Ford F150 in for an oil change, and we were very happy with the experience.

Absolutely amazing staff and customer service.

I recently had repairs done on my vehicle and I'm very satisfied with the work. Booking online is quick and easy but if you prefer to call they are very prompt. The waiting area is welcoming and can't go wrong with having a coffee break. I worked with Eli and he kept me informed on what was going on. They take pictures and put it up on the computer with their findings and suggestions. The follow-up text the next week to see how things were going was greatly appreciated! Thank you

The fam and I were on a road trip. Car broke down and strolled into Matt’s office the side of the road - Eli and the team was able to get us in and out same day. One of the greatest experiences I’ve had with my car in my lifetime. Thanks guys!!!

Matt’s Auto of Pine City is exceptional! They got us in right area for a tire repair! Eli was so kind! We will definitely be back!! Thank you for always taking such good care of all of our vehicles.

Awesome people and great work 👍

Had a really unfortunate set of issues pile up all on top of each other, matts was able to help me out a lot and provided great service

Really clean building, very helpful and informative. Not to mention, thorough detailed inspections. I recommend coming here 😀

Matts auto always takes care of their customers and gives them a detailed comprehensive overview of what your car needs. And is truthful and honest. Fair pricing and excellent service and very friendly and personable service advisors. Sam and Elijah are really good guys that take Care of you always!!! Definitely recommend Matt's Auto to Everyone!

Experience was great. Very professional

Quick and friendly service

As a woman it can be hard to go to a repair shop. Even if you know something about cars. The guys at Matt's have taken awesome care of me. Shout out to Carter for taking the time to both show me the issues and explain them. He also helped me prioritize what I should have worked on first. He knows how important it is to me that the car is safe. Thanks guys!

Matt’s is so great we are relocating but still plan on driving 2 hours just to still be loyal customers. Thank you Matt’s.

Friendly and honest. Love that you can book your appt online and that they are able to text and email you information. They offer helpful suggestions and let you know how serious or not serious your issue is.

Went in for an oil change, as well as an inspection. They were extremely friendly and helpful. They did a very thorough look through of my vehicle and identified the issue I came in for as well as pointed out some other potential problems that needed to be addressed. Pricing on oil change and inspection were very reasonable.

The place was spotless. Don't know how they do that. The staff is friendly, curious about obscure noises, and took the time to diagnose the problems. They also did an awesome alignment.

Always very professional and great service!

Great work and good customer service.

Matts laid out what needed to be done, and had a conversation with me, breaking down the immediate repairs needed vs the needing attention soon and what would be good to do down the road. Then we decided what would be done before execution and they had it ready within the day. Very pleased!

Brought vehicle in for oil change and removal of lug nut locks which I had lost the socket for their removal. They managed to remove the lug nut locks. Did a very good job at a reasonable price. Very professional and friendly.

There's a reason Matt's Auto Service is our go-to place. They are excellent communicators, going above and beyond to help us understand our catr issues, and they're honest. I appreciate the service we have received on both of our vehicles.

polite, careful and expert staff and the best mechanics for European cars. It's not unnecessarily expensive. I am not sure they are the best in USA but I am definitely sure they are best in MINNESOTA!

Matt's Auto Service team are amazing, friendly and helpful!!!! So glad I was referred to them!!!!!!

AWESOME SERVICE! 1.) I called them and told them I had a leaky tire-They got me in within an hour! 2.) Friendly front desk service. 3.) They have a high tech full body massage chair in the lobby that’s free for their customers to use….I literally got a massage while they fixed my tire. Doesn’t get much better than that! 4.) The price was fair! (In this economy it’s hard to find a fair price on anything anymore, so thank you for that!) 5.) I received a follow up text the next day to check in on my tire and to make sure everything was still good. It’s really nice to feel like a valued customer. This business does a very good job at it!

They got the work done in a timely fashion.

All of the guys were really nice and quick to help with anything I needed and even stayed late to make sure my tires were done so I could have my truck back that night. I like the online invoice as you go thing they have too, that was cool!

Very helpful. Got a flat on a road trip and they made sure I was on my way quickly!

They found an intermittent brake light problem. Identified it and ordered the part needed. Much appreciated!

Service was excellent! Hadn't had my car worked on for a couple years & Matt's was able to take care of everything I needed - one stop repair shop! Helpful pleasant people working there too. And the waiting room chairs are really comfy!

I came in with my car because Walmart said they couldn't took 2 of the lugnuts on passenger rear tire. Not only did Matt's look at it, they fixed and inspected my vehicle. Sam was amazing talking to me and gave me good advice about not having people/friends fix my vehicle except if they are a mechanic. THANK YOU!

Had 4 bad tires that needed replaced. friendly staff, great price, and wonderful service. Would highly recommend & will be back.☺️

I have been to Matt's 4-5 times in the last year for repairs on my old 2009 van. I needed a/c work, rear struts, brake pads, oil changes, and a coil kit. They have been so kind, helpful and patient in explaining what is wrong with the vehicle and my best options. Their diagnostic tests were free and very accurate. They were fair and honest with their repairs and stuck with the price quotes they gave. I had really been ripped off by a local dealership prior to this and was relieved to work with honest and caring people.

We called these folks for a noise we were hearing when driving at low speeds. They got us in right away, diagnosed within 10 minutes and had us out the door with new brakes and rotors in an hour. They offered us a loaner car for the hour we would be sitting, but we didn't need it. It's great they have the option though! (Even the dealer I got my last car from doesn't have loaners available most of the time.) We were fully pleased with the service. They even include quotes in the invoice for other issues that need fixing. It is really nice not having to ask for a quote on extras! Tom was the service manager and he made the experience very easy for us. We will definitely go back with other inevitable car issues that arise.

By far the best customer service I have at an auto shop. These guys are experts in their field and have gone the extra mile to help me with my GMC.

I needed a boat trailer tire fixed that day, they got me in right away and got me back on the road in no time. Would go back again!

Broke down with oil leak and they looked at my car and helped figure out what's wrong. I really appreciate their convenience and location.

They did a great job on my car. Fast and friendly service.

Fast Service and polite employees. They were helpful in making a couple quick battery adjustments during a complimentary inspection.

Very friendly service. The employees were very helpful and quick. And they are not over priced. Fully recommend them!

Very thorough and professional. Will definitely go back.

They found the problem of my oil leak and cause of overheating. They did an awesome job. And gave continuous updates on the repairs. Great service

Great customer service! Honest feed back! Took pictures of issues they saw!

They diagnosed and replaced the torque converter on my van

The crew at Matt's was extremely friendly and professional. It took a while to complete all the repairs, but that was mainly due to the availability of parts because of the age of the vehicle. I told Sam (behind the desk) the that I have found my new home garage.

These guys are easy to communicate with and the pricing is straightforward. I will return!

Great service! Explained everything to me. Will be back. Thank you.

Matt and his team went above and beyond to save our camping trip vacation. Just south of Pine City on I-35, our boat trailer had a tire failure which also took out our trailer brakes. On a Friday, Matt was able to source the brake pads we needed, and fit us in to an already fully booked shop schedule. By afternoon, Matt had us back on the road with new trailer tires and brakes. We also learned it was the first day Matt took ownership of this shop and he was there during the transition. Great people make great businesses. Thank you Matt and your team for the SUPERIOR customer service. You made a bad situation a positive situation, which allowed for a great family vacation and memory making for us and the kids. Thank you again.

Went for a slow tire leak. They did a complete check out of the vehicle and let me know of possible issues with my battery. Nice to know

Great experience. Got to relax in the massage chair while I waited. Clean environment and friendly staff. Highly recommend.

I really like the new, text approve and select maintenance program. That way you can see actions and prices before you decide.

My daughter was on her way back to college in Duluth coming from the cities and she had engine problems. We stopped and scanned the code for the engine light. We stopped by to see if we could get my daughters car in and Matt at the counter said they were booked a couple days out. I told Sam at the counter what the code was and he had a suggestion to simply check the air filter. That turned out to fix the problem. She had her oil changed at a big chain store and they never tightened the air filter. We are very thankful for honest and helpful people like Sam W. You rock!!

Got it in right away and patched my tire. Very friendly staff.

I had to get an alignment done, tie rods replaced and a front axle replaced. Ended up needing some additional work done besides the above . I also was a customer of Campbell's for about 12 years so was interested to see how things would go with new ownership. Matt's was able to get me in quickly to get the work done. They willingly worked with my warranty company to get some of the repairs covered so that was fantastic . Not all the garages in this area will do that. Customer service was great. Follow up and communication was good. Well done. Even though I no longer work in pine city you will be getting my business.

I needed a tire patched. They were able to get it done quickly and were very helpful.

Everybody was courteous and friendly. They Were able quickly fix my issue as well very affordable. Thanks y’all

Technition diagnosed my A/C problem and gave me a couple recommendations for the fix and we will get it taken care of early next spring when weather warms up.

Good people to work with.

Great service and price

I needed 2 get my alignment done and they were able 2 get me in asap and done with the car within an hour Professional and great job!!!

Starter motor replacement. Expensive bc had to r n r the intake manifold, etc. But the CR-V is a 2005 so it just wore out. Good job! Thanks! Hey don't be shy now just because it's Matt's now and not Campbell's. They kept the same excellent mechanics.

Good service and very timely

I went into Matt's after Walmart wouldn't put bigger tires on the rims I had on my truck. Matt's was able to get it done for me within a few hours. The staff was very friendly and easy to deal with.

Great Place to go, friendly staff,Great Service & they are Fast Service. I give them 5 Stars out of 5 Stars!!!Theres no other to go these Guys are the Best.

They fixed a bad trailer tire. I dropped it off and picked it up a few days later. Pleasant to deal with.

They did great. Very happy!