Richard was scheduled to do my generator maintenance, but arrived with an attitude regarding snow and immediately stated "oh this isn't happening".
I understood his concerns, so I quickly rectified it, only to have him continue complaining about his bad back. So when I asked if he needed me to carry his tools, he dicided to leave instead. Not before throwing his tool box in the back of the truck and slamming doors.
This was the FIRST person I have ever encountered from Jones like this!
Val did a great job the following day without any drama...