I woke up to 6 inches of watering my basement due to the sump pump not working. When I called Jones Heating and Plumbing the lady on the phone said, don't worry, we got this we're going fix it for you, and she wasn't kidding. John B arrive he was very professional, patient in understanding. He explained everything in detail to me, and explained my different options. I would highly recommend Jones Heating and Plumbing. Thank you for making what I thought was one of my worst nightmares into an easy fix.

John arrived promptly and drained our water heater as part of the maintenance he performed, and he did a thorough inspection of our plumbing. He was personable and knowledgeable, and made some very good suggestions which I will consider. I appreciate his approach and professionalism.

Rick is very thorough, clear & concise. He is very professional & courteous. He represents Jones in the best way - highlighting the points that matter - know- how/experience, reliability & fairness of cost.