I interviewed a dozen agencies before booking, and I went in skeptical of travel agents generally. My wife is a travel agent, so the bar was high. I used AI extensively to build the initial framework. Without Jake, the human coordination behind it would never have come together. China is complicated. If you don't speak Chinese, you need a guide that's not a preference, it's a requirement. Jake at Odynovo was the reason we booked. He knew China cold and answered questions about half a dozen other destinations besides. He let us choose hotels that fit the experience we wanted rather than pushing a package. And he stayed in touch, every other agency I contacted simply disappeared after the first exchange. It held up on the ground. Excellent guides in every city. The plan was precise, and every single person was on time, every single day. The tour summary he sent ahead deserves a mention on its own: every day, every transfer, every guide, every hotel, laid out clearly enough that my family walked into a country where none of us speak the language feeling confident instead of anxious. Pricing may have been slightly higher than alternatives. The peace of mind was worth far more than the difference. No matter if you think you can do it yourself, just use Odynovo, effortless travel is better. One thing I would have changed, we did an extensive tour of 6 cities in 10 days, I should have had Jake do it all. The hotels, the flights, the transfers, I created dozens of profiles with trains, planes and automobile services, mostly in Chinese and Jake could have saved me 40 hours of wasted work. I wouldn't hesitate to use them again. Ask for Jake.